60 Business Analyst Interview Questions and Answers for 2020

As a business analyst (BA) prospect, you will face stiff competition from others who have all the same skills and qualifications. The only difference will be your ability to convince Human Resource (HR) managers why you are better.

On the opposite end of the interview desk, HR managers face their own struggles. They need to align potential employees with organizational goals and overall vision. Human capital holds the potential to make or break any business so making the right decision is crucial. 

The decision to move an interviewee along the line depends on your ability to judge their skills based on a few minutes of conversation.

We have just the solution for both interviewees and interviewers. Take a look at our comprehensive list of business analyst interview questions and answers.

Business Analyst Interview Preparation

Before even setting foot in the interview room, you will need to make the cut with an exemplary BA CV. Analysts have very specific job descriptions and these need to be reflected.

You could spend hours sending out your CV, and never receive any response. What is the solution? Joining a career network is probably your best option. This will give you the opportunity to apply to exclusive positions.

Combined with professional qualifications, you can propel your career to the next level. This will save you precious time and give you access to the ideal employer.

For HR managers, sourcing these CVs is the 1st step in finding qualified candidates. The best, (and easiest) place is through an outstanding Talent Acquisition Network.

Talent acquisition has a more strategic approach compared to recruitment. So where do you find such talent, and how do you ensure they are of the caliber you require?

Smartly’s employer platform is one of the ways for HR teams to gain access to an exclusive platform of qualified individuals. You’re guaranteed the highest quality candidates from a pool of students and graduates.

An interview does not begin when you walk through the door. Rather, you need to be as prepared as you would be for a test.

Here are a few tips to become adept at passing any interview:

Do your research:

Before walking into an interview, you must know who is interviewing you. You need to know the company you are looking to work for. This will let you tailor your answers to their specific requirements.

Know your future job:

Thorough knowledge of your future job is an easy way to highlight your specific capabilities in line with the job requirements.

Re-learn your skills:

Invest some time in refreshing your memory on the key skills involved in a BA position. Make sure you can do what you say in your CV.

Study interview questions:

A job interview is similar to a test in which you do not know the questions. Lucky for you, you have the chance to study as many interview questions as possible.

Prepare your own questions:

Interviewers usually ask you if you have any questions of your own at the end of the interview. Ask a few questions regarding the opening, the job duties, and what is expected of you. Ask questions about the future plans of the company and their vision for BAs in the organization. The aim is to leave a lasting impression before you leave the room.

Junior vs. Senior Level Business Analyst Interview Questions

As a BA, your level of education, as well as experience, determines how far up the ladder you can go. Most analysts require a basic business or tech educational background. Success in an interview will then depend on additional skills.

A great way to accelerate your career is to complete an MBA or EMBA degree and give yourself an extra leg up.

Junior analysts generally have less experience and may have recently graduated. One option to accelerate your career as a junior analyst is an MBA program. The traditional MBA program usually requires 2 years of full-time study. It equips you with the business skills to grow in your career.

But how about an MBA that takes only 10 months? You may think this would be a sub-standard program and you would be wrong. The Quantic MBA is a fast-paced, personalized program, taught online, giving you the advantage of earning while you work. With an MBA in your pocket, you will be better prepared to answer these junior analyst interview questions.

Junior Level Analyst Interview Questions

1. How do you propose to compensate for your lack of experience?

This question is key for junior analysts as it is an opportunity to show that you can use your education as a basis to learn new tasks. Explain what experience you do have. The point is to show that you are capable of assimilating new information.

2. How do you think you would fit this position as a junior analyst?

Your research into the company will come in handy when answering this question. Look at the company philosophy and working methods. Be ready to explain how you would adapt to perform in the new role.

3. How do you deal with giving difficult feedback, especially in a junior role?

This is a test of your communication skills. Show that you can be tactful and thoughtful when giving negative feedback. It shows you are capable of working in a team, or in a future managerial position.

4. Can you name two diagrams used by a business analyst?

You will need to remember what you have learned when answering these types of questions. Be sure to mention and elaborate on:

  • Case diagrams
  • Collaboration diagrams

5. What steps are required before converting an idea into a product?

Explain the different types such as SWOT, gap, market, and competitor analyses.

6. Can you name the initial steps in project development?

This is another question that will test your theoretical capabilities. If possible, give examples of these steps in action.

Initial steps include:

  • Market analysis
  • SWOT analysis
  • Personas
  • Competitor analysis
  • Identifying the strategic vision

7. What are the key phases of business development?

There are four key phases, namely: forming, storming, norming, and performing.

8. What are the exceptions?

These are unexpected errors that occur when you run an application.

Senior Level Analyst Interview Questions

Senior analysts generally have more experience and a higher level of education. If you are looking to move up from junior to senior analyst, an EMBA may be the best move for your career.

You probably have an impressive resume with relevant experience. Adding an EMBA allows you to move into a more senior role.

Here are some questions to expect during your interview:

9. Can you explain the key roles and responsibilities of a business analyst?

You may not be able to list all the ‘textbook’ capabilities, so tailor these to your experience. Some may include:

  • Creating detailed analyses
  • Defining business requirements
  • Communicating with stakeholders
  • Planning and monitoring projects
  • Managing teams

10. What is a flow chart and how do you use it?

A flowchart shows the flow of systems using diagrams and signs. Mention how you have used one to make systems understandable for stakeholders.

11. What tools do you typically use as a business analyst?

Refer to common tools such as Rational tools, Microsoft Office, and ERP systems. Demonstrate working knowledge of how you have used them in the past.

12. What is project management in BA and how have you used it in your experience?

Define project management as the process used to attain desired goals as a BA. Explain how you have used it to identify glitches and the goals you have achieved. These could be solutions such as better functionality, lower costs, etc.

13. Tell me about a suggestion you have made that has benefited an organization you’ve worked for?

Take this as an opportunity to show what you are capable of. Prepare an example that was accepted and had a positive impact. Try to relate it to the position you are applying for.

14. What measures do you take to increase your team’s productivity?

As a senior analyst, you will be expected to be a proficient leader. This question gives you the chance to show that you are able to motivate a team. Answer with a ‘team-mindset’ in mind. Explain how you would use managerial skills to help team members achieve organizational goals. Include practical examples such as mentoring or having an ‘open-door’ policy.

“Tell Me About Yourself” Business Analyst Questions

These are usually open-ended questions that give you the opportunity to explain yourself and your passion for the job. Some of the personal questions include:

15. Why do you want to work as a business analyst?

You can explain the story of how you started your journey into business analytics. Give details as to why you are interested in pursuing a career in the field. Tell the interviewer what inspires you to do your day-to-day job.

16. What do you hope to achieve as an analyst?

Employers will ask this to determine if the job fits into your career aspirations. Explain your future goals in line with the position you are applying for. You can touch on ambitions such as attaining a leadership position.

17. What would you say are your strengths as a BA?

Personalize your answer to this question. Be sure to show you understand the skills necessary to succeed in the job role. Discuss both soft and hard skills. Prepare three strengths using the below formula:

  • Awards: Name prizes you have won.
  • Accolades: Mention special honors you have achieved due to your strengths.
  • Anecdotes: Tell a story that demonstrates how you used your strengths.
  • Acknowledgments: Name special recognitions you have received.

18. What would you say are your weaknesses as an analyst?

Do not try to downplay this question. Answering honestly and taking responsibility shows you are aware of the areas you should work on.

Technical Business Analyst Interview Questions

A technical business analyst focuses on using software and hardware to provide analysis that can be used to improve business systems. With that in mind, interview questions will focus both on business and technical skills. Take a look at some questions that are specific to technical BAs:

19. Can you describe your SQL skills?

As a technical business analyst, SQL is key in performing any job function. The HR team will be looking for someone with practical skills such as data manipulation, navigation, and the ability to write queries. If the interviewer is part of a technical team, you can wow them with technical lingo. This will help them understand the scope of your skills.

20. Can you describe the types of SQL statements?

This is another technical question that tests your educational background. You will probably face this in an interview with a manager in the business analytics team. Do not be afraid to explain in-depth your knowledge of SQL. Expand on the types, namely:

  • SQL definition
  • SQL manipulation
  • SQL control

21. What is your experience with technical and functional documents?

All BA’s should be able to explain what solutions various systems provide. As a technical analyst, you will be required to discuss how the system will work. Tell the interviewer you would be able to create documents such as Stakeholder Analysis and Scope Statement.

22. How do you convey complex, technical information to non-technical stakeholders?

The way you answer will showcase your communication skills. Show that you can be relatable, able to create simple mockups, and answer questions in an understandable manner.

23. What are the components of UML as you understand them?

There is no set answer to this question as concepts can be derived from many sources. Be sure to mention components for UML:

  • Structure – actor, attribute, interface, object, etc
  • Behaviour – event, message, operation, state, etc
  • Relationships – association, composition, inheritance, etc

24. Can you describe your experience with UAT?

User Acceptance Testing is the final part of any analyst’s project. Go through these 5 steps and explain how you executed each one.

25. What is PaaS?

PaaS is a cloud computing platform that allows developers to build apps over the Internet. The services are accessible by users via their web browsers.

26. What is SaaS?

Software as a Service is used a third-party to host applications and give access via the Internet.

27. What is IaaS?

This is a form of cloud computing that provides virtual computing resources through the Internet.

28. What is CaaS?

Communications as a Service is a cloud-based solution that is leased from a single vendor over the Internet.

IT Analyst Interview Questions

29. How would you describe the role of an IT analyst in an organization?

This question is aimed at gauging your understanding of the position. Mention the fact that an IT analyst is key in the daily functioning of the organization. They ensure the smooth running of infrastructure and applications.

30. What are your technical certifications?

Have a list ready of your relevant certifications. If you are looking to continue studying, be sure to include these as well.

31. How do you ensure quality in deliverables?

To answer this, refer back to the client requirements that you would have gathered prior to providing a solution. Making sure the client is satisfied is key to measuring the quality of deliverables.

32. After researching a business tool, you come across two possible solutions. One is cloud-based, the other, premises-based. Which one would you recommend and why?

Guide the interviewer through your thought process when deciding on the best option. There is no concrete answer so explore both options. Give examples of when each could apply.

33. Provide examples of how you used data analysis to support your decision-making process.

The interviewer is looking to see if you understand the role of data analysis in decision making. Explain its importance in identifying problems and estimating the impact of possible solutions.

34. Which data visualization tools do you have experience with?

Your answer will show your ability to communicate with non-technical team members and clients. Have experience with at least one visualization technique.

Behavioral Business Analyst Interview Questions and Answers

Behavioral interview questions work on the premise that past behavior is a good indicator of future behavior. 

To answer these types of questions, use the S.T.A.R. technique to structure your response.

Plan ahead for such questions with ready examples and remember to keep the tone positive.

Analysts may face the below behavioral interview questions:

35. How do you handle difficult stakeholders?

How you deal with difficult stakeholders will show how successful you are in completing projects. Show that you can be objective, control your emotions as well as reach an amicable resolution.

36. Can you tell me of a mistake you made? How did you handle it?

The key to this answer is honesty. No one can do their job perfectly so do not try to cover up your errors. The interviewer wants to see that you took responsibility and corrected the error.

37. Have you ever had to pitch an idea to a senior employee? How did you handle it?

The interviewer is looking at your communication skills as well as independent thinking. Outline the steps you took to prepare and the results of your pitch. If you have never had such an opportunity, explain how you would handle a pitch if given the chance.

38. Have you experienced conflict with a peer at work? How did you deal with it?

Using the S.T.A.R method, explain how the conflict arose and how you resolved it. Emphasize on communication skills and your conflict resolution strategy. Demonstrate the ability to understand other people and reach an agreeable solution.

39. Tell me of a time when you had to deal with a lot of stress or work under pressure.

This will reflect your ability to deal with pressure in the future. Provide tactics you use, such as adequate preparation, relaxation techniques, and your change of mindset when under pressure.

40. What is the biggest goal you have achieved as an analyst? How did you achieve it?

Prepare by having your proudest goal in mind. The key is to focus on the steps you took to achieve that goal.

41. Tell me of when you had to learn a new skill. How did you master it and how has it helped you in your career?

Using the S.T.A.R method, describe the type of training you underwent in relation to BA and the quantitative results. You want to show that you are open to learning and are capable of putting theory into action.

42. Tell me of a time when you did not achieve a goal.

Respond by showing that you are capable of handling failure. The interviewer wants to see that you learned from the experience, and can do things differently if faced with a similar situation.

Functional Analyst Interview Questions

Functional questions will focus on what an individual can do. They allow the hiring manager to evaluate your skills, education, and have a glimpse at your desired career path.

Some questions include:

43. What is your experience as a business analyst?

There is almost a 100% chance you will have to answer this question. Be prepared to break down your experience, and summarise it all concisely.

44. Why should we hire you?

By understanding the job description, you can link your specific skills and experience with what the company wants. If your skills are not up to par, emphasize passion and commitment.

45. What are your current job responsibilities?

This is to see if your duties match the job requirements and those on your CV. Expand on the points in your resume and give a clear picture of what you currently do.

46 What is your educational background?

This is one of the simpler questions. Give relevant information on your education and how it could be applied to your career as a BA.

47. What does your typical day look like?

There is no ‘typical day’. This is aimed to see how you plan and how efficiently you organize your time.

48. What is most satisfying about your job?

Your answer will reveal what you believe in as an employee. Speak of an element of the job that applies to the job you are interviewing for.

49. What is the most challenging part of your job?

Breakdown your job and decide which challenges you face, but focus on the ones that can be solved. Choose a skill area that won’t affect your core tasks but can be improved.

50. Where do you see yourself in 2-5 years time?

HR will want to know if you plan on being with them in the long-run. Even if you do not have a concrete plan, show a sense of ambition and a desire to grow.

Analytical Interview Questions

Analytical questions are aimed at assessing your critical thinking. It is a chance to showcase your problem-solving skills and use of data to analyze processes in the organization.

51. How does analytical reporting provide value? Does it have any shortcomings?

Prove you understand the importance of analytical reporting. Do not, however, make it the ‘end -all’ of all decisions. Be sure to include the fact that other factors may not be well represented in data, yet they will influence the decision.

52. In your professional opinion, what does requirement analysis entail?

Requirement analysis needs you to analyze, document, validate, and manage software. Use this definition and the ‘SMART’ technique to show how you have used it in your previous experience.

53. Can you describe the requirements analysis process?

The process involves 4 steps, namely:

  • Eliciting requirements
  • Analyzing requirements
  • Modeling requirements
  • Reviewing requirements

54. What is the most important aspect of analysis reporting?

Explain the impact that analytical reporting has had in your previous roles. Show how you have used tools to provide value. This is a chance to show analytical and critical thinking skills.

55. Have you ever encountered conflicting data during analysis? How did you deal with it?

Show your problem-solving skills. Describe your process (e.g.: how you found the source of the problem and escalated the issue).

56. Can you describe the difference between design models and analysis models?

This theoretical question will test your working knowledge. Design involves raw data collection, planning, and creation. The analysis is the execution, fixing, and reporting of the model.

Marketing Performance Analyst Interview Questions

A marketing performance analyst provides solutions based on insights around marketing performance. They investigate marketing trends that can influence organizational tactics and strategies.

Some questions you may encounter during a marketing analyst interview include:

57. How would you build a predictive model? Can you describe it and the process you would go through?

You will need to demonstrate your ability to forecast future trends and probabilities from historical data. Use your past experiences to give an example of where you used a logical thought process to create a model.

58. What is the most surprising finding you have come across? How did it affect your work?

As a marketing analyst, you should be able to put preconceived notions aside when interpreting data. Showing your ability to be unbiased and open to new ideas could be the difference between you and the next candidate.

59. What type of CRM and analysis software have you worked with?

Be ready with an explanation of the different software programs you have used and how they have helped you as a BA.

60. What recommendations have you used that have increased sales?

Use work experience to show your ability to use data to add value. If you have no prior experience, give a scenario that you would implement in your future job.

Taking the Next Step

Start preparing to ace your next interview and land your perfect job with these questions. By ensuring you have the credentials required and a healthy amount of confidence, you will be well-equipped to level-up your career.

Why not follow Patrick’s example…